Returns & Exchanges
At The Offspring, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package the Items
Place the unworn items with original tags still attached into the original shipping mailer or a secure box of your choice.
- 3.Label and Ship
Print the prepaid shipping label generated by our portal, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.